Contact us
Last updated August 2026 · McFlash editorial team
Order questions, returns, warranty claims or anything about the device — email us and a person will reply.
Email support
support@getmcflash.com
Order status, tracking and address changes: orders@getmcflash.com. Returns and warranty claims: returns@getmcflash.com.
Replies within one business day, Monday to Friday. Include your order number if you have one — it gets you a faster answer.
Returns address
Do not ship a return before contacting us — we will issue instructions and confirm the correct address. Our registered address is PLACEHOLDER street, City, ST 00000 (update address in src/lib/site.ts).
Before you write
Most questions about delivery times, returns, warranty and legality are already answered on the FAQ page and in shipping & returns.