Warranty
Last updated August 2026 · McFlash editorial team
A 12-month warranty against manufacturing defects, from the date of delivery.
Covered
- Device failing to power on or losing power in normal use.
- Detection circuitry failing to alert on any supported band.
- Speaker, display or button failure not caused by impact.
- Faulty supplied power cable or mount.
Not covered
- Physical damage from drops, impacts or liquid ingress.
- Damage from use outside the stated operating conditions, or from non-supplied power adapters.
- Cosmetic wear such as scratches to the housing.
- Loss or theft of the device.
- Any citation you receive — a detector is a warning tool, not a guarantee.
How to claim
- Email returns@getmcflash.com with your order number and a short description of the fault.
- Include a photo or short video of the issue where possible.
- We confirm the claim and, if approved, ship a replacement or issue a refund. You may be asked to return the faulty unit.
This warranty is in addition to your rights under applicable consumer law. See also shipping & returns.