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Warranty

Last updated August 2026 · McFlash editorial team

A 12-month warranty against manufacturing defects, from the date of delivery.

Covered

  • Device failing to power on or losing power in normal use.
  • Detection circuitry failing to alert on any supported band.
  • Speaker, display or button failure not caused by impact.
  • Faulty supplied power cable or mount.

Not covered

  • Physical damage from drops, impacts or liquid ingress.
  • Damage from use outside the stated operating conditions, or from non-supplied power adapters.
  • Cosmetic wear such as scratches to the housing.
  • Loss or theft of the device.
  • Any citation you receive — a detector is a warning tool, not a guarantee.

How to claim

  1. Email returns@getmcflash.com with your order number and a short description of the fault.
  2. Include a photo or short video of the issue where possible.
  3. We confirm the claim and, if approved, ship a replacement or issue a refund. You may be asked to return the faulty unit.

This warranty is in addition to your rights under applicable consumer law. See also shipping & returns.